Manage Your Online Reputation with Smilon’s Review Management
Easily manage your clinic’s online reputation with Smilon. Our tools help you monitor and respond to patient feedback, keeping your reputation positive and your community engaged.
Automated Review Request System
Prompt patients to share their experiences by utilizing automated email or SMS requests following positive interactions. This proactive approach leverages automated communication to engage with satisfied patients, encouraging them to provide valuable feedback through reviews. By sending personalized messages at strategic moments, you can foster positive engagement and prompt patients to share their opinions.
Instant Mobile Alerts
With our Instant Mobile Alerts feature, you’ll receive real-time notifications on your mobile device whenever a patient leaves a review, regardless of the platform. This innovative capability ensures that you’re always in the loop, enabling swift and timely responses to patient feedback. By promptly addressing reviews, you showcase responsiveness and exceptional patient care, enhancing your dental clinic reputation and fostering positive patient relationships.
SMS Review Response
Engage with reviews directly from your mobile phone using simple SMS messaging. This eliminates the need to access a desktop platform, allowing you to respond to reviews promptly and efficiently while on the go. By leveraging SMS messaging, you save valuable time and can address patient feedback in real-time, enhancing patient satisfaction and managing your online reputation effectively.
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Frequently Asked Questions
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Will I receive instant alerts for new reviews?
Yes, Smilon can notify you with mobile alerts whenever a patient leaves a review on any tracked platform.
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Why is review management important?
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What are the benefits of using Smilon's review management feature?
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Can I integrate Smilon's review management with my CRM system?